TERMS WEBSITE HERBALISTA

Shipping & Delivery

DOMINICAN REPUBLIC SHIPPING

FOLLOW THESE STEPS TO ORDER

1- PLACE YOUR ORDER AND PROCEED TO CHECK OUT

2- IN THE SHIPPING ADDRESS SECTION, PICK DOMINICAN REPUBLIC AS THE COUNTRY, ADD YOUR STATE AND CITY. THE FLAT SHIPPING RATE IS 5 US$.

3- IN THE COMMENT BOX, WRITE YOUR CLOSEST METRO PAQ OFFICE.

4- MAKE SURE YOUR WRITE YOUR PHONE NUMBER AND EMAIL SO WE CAN SEND YOU THE TRACKING NUMBER

5- ORDERS ARRIVE BETWEEN 2-4 BUSINESS DAYS AFTER YOU PLACE YOUR ORDER

6- METRO PAQ WILL CONTACT YOU TO PICK UP YOUR ORDER

7- IF YOU HAVE ANY QUESTIONS, CALL OR WHAT’S APP 849-754-1676

Canada

• Expedited: 2-9 business days (with tracking number)
• Orders ship within 3 business days of the order being placed. All items are lovingly poured and adored by hand using the highest quality processes and ingredients. You will smell and feel the difference right away. 
• We ship all orders through Canada Post and tracking is available for all shipping methods unless otherwise specified. Please note that the estimated delivery times are from when your order has shipped

USA

• Small Packet Air: 10 business days (tracking available)
• International (estimated times)
• Xpresspost International/International Parcel Air: 5-10 business days
• Orders ship within 3 business days of the order being placed. All items are lovingly poured and adored by hand using the highest quality processes and ingredients. You will smell and feel the difference right away.  
• We ship all orders through Canada Post and tracking is available for all shipping methods unless otherwise specified. Please note that the estimated delivery times are from when your order has shipped

Complications

If there are any issues with your order or delivery please notify Client Care within 48 hours of receipt by phone or e-mail.

Changes to your Order

We understand that people change their minds about what they want and that is not a problem for us, though it occasionally causes snafus and delays in shipping. If you do change your mind, please contact Client Care quickly so that we may accommodate your request.

Once your order has shipped we are unable to add new items or combine separate orders.

Canceling Orders

If you need to cancel an order, please contact Client Care immediately. We will do our best to stop the order before it is filled. Of course, once an order has shipped we are unable to cancel it.

Returns & Replacements

We take your purchases seriously and we encourage you to do so, too. We would love to answer any question you have on a Libation before you purchase it (and after!). Due to the energetic and consumable nature, all purchases are final.

Every product is made to order to provide maximum quality and freshness, so we are restricted from accepting returned products for refunds.
 
Herbalista is inculpable for any adverse reaction or allergy to our products. We stand behind the caliber and integrity of every ingredient and product we craft, and we share all product ingredients on our website to foster personal discretion while shopping. In the rare case of a reaction, please contact a customer care representative for dilution tips and creative alternatives for product use, however refunds will not be issued.

Payment, Pricing & Promotions

PayPal, money orders (once received), and Visa and MasterCard, Bitcoin are all accepted methods of payment.
 
Our promotions and discounts are not retroactive, and we though our promotional products often sell out quickly we cannot give rain-checks.

Disclaimers and Limitations

We strive to provide accurate and current information on our products and essential oil profiles. Your health is in your hands; it is up to you to verify the data and application.
 
Our products are designed to be beneficial and safe when used in the manner intended according to instructions. A client’s actual use of our products is beyond our control so it is the client’s responsibility to determine the suitability of the products, to use the products appropriately, and to ensure their safe use by those who come in contact with them. We are not liable for incidences connected to the use or misuse of our products.
 
The FDA and Health Canada have not evaluated the statements on our website. We are not doctors and we make no claims about the medicinal value of our products. Libations products and single essential oils are not substitutes for necessary medical care and prescription medications. Our references to the health benefits of our products cannot replace professional diagnosis and astute medical advice.
 
If you have a pre-existing medical condition, please consult your trusted health-care practitioner or doctor before using botanical oils.
 
Pregnant women, children, and the frail should exercise caution when using essential oils.

THRIVE CABARETE DISCLAIMER

The Herbalista website, through the Thrive Cabarete page, may provide, or third parties may provide, links or other access to other sites and resources on the Internet. Herbalista has no control over such sites and resources and is not responsible for and does not endorse such sites and resources, including but not limited to any health services. We do not review, approve, monitor, warrant, or make any representations with respect to Third-Party Websites, and the inclusion of any link on the Thrive Cabarete page or any other services provided in connection with Thrive Cabarete is not and does not imply an affiliation, sponsorship, endorsement, approval, investigation, verification or monitoring by Herbalista of any information contained in any Third-Party Website. You further acknowledge and agree that Herbalista will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods or services available on or through any such site or resource. Any dealings you have with third parties, including other health and wellness brands, found while using the Thrive Cabarete page, are between you and the third party, and you agree that Herbalista is not liable for any loss or claim that you may have against any such third party.

Upon use of the Thrive Cabarete page, you, on behalf of yourself, your personal representatives and your heirs, hereby voluntarily agree to release, waive, discharge, hold harmless, defend, and indemnify Herbalista and its representatives, employees, and volunteers from any and all claims, actions or losses for bodily injury, property damage, wrongful death, loss of services or otherwise which may arise out of my use of any Third-Party information or services provided by a Third-Party.

Privacy

Privacy is a beautiful thing, and we are committed to protecting yours. Only authorized employees within Herbalista view or use the information collected from our clients. Your credit card information is totally secure through our website and cannot be viewed.
 
Your information is confidential. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent to you will correspond with our agreed services and products.

To Hold Harmless

You agree to hold harmless Herbalista and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand.

Cookies

Like most interactive websites Herbalista uses cookies to enable us to retrieve the details of your visit to make traveling through the site quicker and easier for you.

Copyrights

We strive to make our website beautiful, inspirational, and educational and we hope that you enjoy all of our research, data, images, and descriptions. You are always welcome to quote us as long as your quote is exact and you cite us properly. Copyright and other intellectual property rights exist on all of the text and images on the site.
 
By remaining on the Herbalista website you are agreeing to these terms and conditions. You are also agreeing to indemnify owners and staff for responsibility regarding your wellbeing.